Returns & Exchanges

At False Eyelashes, we want you to love your look; if you are not completely satisfied, you can return unopened and unused products within 30 days of delivery. Due to hygiene standards, we can only accept returns on items that remain in their original, sealed packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the unused items in their original packaging and ensure they are securely stored in a padded mailer to prevent damage during transit.

3

Ship Your Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing