Frequently Asked Questions
Everything you need to know about our premium lashes.
How many times can I reuse my false eyelashes?
With proper care and cleaning, our high-quality synthetic lashes can be worn up to 15 times, while our premium mink collection can last for up to 25 wears.
Do the lashes come with adhesive?
To allow you to choose your preferred formula, lash adhesive is sold separately. We offer a variety of clear and black long-wear glues in our accessories section.
How long does shipping take?
Orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
Due to the hygienic nature of the product, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. All our 3D silk and synthetic lashes are 100% vegan, and our mink range is sourced through ethical shedding processes.
Can I apply mascara to my false lashes?
We recommend applying mascara to your natural lashes before putting on the falsies. Applying mascara directly to the false lashes can cause buildup and shorten their lifespan.